Technical Support Center

Parts Inventory    Because we manufacture our own precision SMT assembly equipment. DDM Novastar is where you go to get the spare or replacement parts you need for your original equipment. We have a spare parts inventory that includes every machine built since our start in 1983.

No other SMT machine provider in the U.S. can boast these capabilities. If you have a problem with a part, you won't have to wait for a shipment from China, because, if we don't have it in stock we can make it.

Manufactured in USA    As a US manufacturer of precision SMT Assembly equipment, DDM Novastar possesses vertically integrated design, manufacturing, testing, and support capabilities all within its US headquarters in Ivyland, PA. This includes:

• In-house product design • Sheet metal fabrication
• Board level design and assembly • Spare parts for every machine ever built since 1983

If you need a machine for a special application and can’t find an off-the-shelf solution, we can help. See our Custom Machines information here.

Training Center    As a US manufacturer of SMT and PCB assembly equipment, one of DDM Novastar's competitive advantages is that we can train our customers on our machines right at the factory. Here, our engineering and production managers are available to demonstrate the unique features and operation techniques of each machine. We also offer on-site training for our DDM equipment - right at your facility.


Find Answers

FAQs    Have a question about SMT equipment or thru-hole systems? Find all the answers here.
Learning Center    Here you'll find industry articles, explanations of key technologies and a glossary of frequently used terms.
File Library    Browse our collection of literature, brochures and videos.
Service Contracts    DDM Novastar customers have access to a global technical service and support network.


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Phone: 215-485-5663  |  Fax: 215-485-5664