DDM Novastar Service Contacts
DDM Novastar provides a global technical service and support network for its customers.
For Service in North America:
Telephone, depot, and field service can be coordinated through its headquarters located outside Philadelphia, PA. To speak with a trained service engineer either telephone 1-215-485-5663 or email. DDM Novastar maintains regional field service centers throughout the U.S.
For Service Outside North America:
For service support outside North American, DDM Novastar has deployed a factory trained international service staff located at each of its country or region dealer partners.
Our Service Team is prepared to answer questions related to:
- Parts Identification and Ordering
- Applications Trouble Shooting
- Scheduling Equipment Depot or Field Maintenance and Service
- Operator Manual Identification and Ordering
- Warranty Service Support
For your convenience, DDM Novastar maintains a Frequently Asked Questions database.
To speak with a qualified technical person about your questions, phone 215-485-5663.
Contact us today and ask for a service proposal. Please have the model name and serial number ready when you contact us.